FAQs


Customs Payment & Brexit
Cheshire Antiques Consultant  operates on a Delivery Duty Unpaid (DDU) basis which means that the International buyer is responsible for any import duties, taxes & customs which may be necessary to release an order from international customs.
Following the UK leaving the EU on 1st January 2021 (BREXIT) there have been some changes to customs & duty charges for EU customers. Tax and import duty varies from country to country so we recommend you check with your local tax office to see if any fees will be payable.
If the customer refuses to pay any duty and customs charges and the parcel is returned to sender all shipping charges will be deducted from any refund.
Secure Payment methods we accept

International bank wire transfer.
Domestic BACS payments.
Instalments layaway via Klarna.
We can email you an invoice together with our banking instructions upon request
(Stripe, debit & credit card payments accepted through Paypal) 
Cash on collection.
Deposit payments.

UK Shipping Options

We offer as standard Free domestic UK mainland delivery. For express shipping please ask for a quote. Our dispatch time up to 2 working days also with Standard shipping delivery time between 2-3 working days, economy delivery 5-10 working days with insurance. 

Clients with unusual access requirements such as penthouses & upper floor flats rest assured we take care of every detail of the delivery. if you can let us know once you have placed your order.

If you require specialist careful assembly or installation, next day delivery or delivery to any locations upstairs there will be an additional surcharge fee please ask for a quote.
 
We have a team of our regular specialist professional experienced reliable UK mainland van couriers. TC Amber Service, Astramove & Fast shippers.  Together with select parcel post shipping.
You can also request quotes from these recommend courier sites below.
National Pallets

For Highland Islands, Channel Islands, Isle Of Man – Please contact us so we can get the best possible shipping service and delivery quote for you.

Worldwide Global International Shipping
We offer express, standard and economy worldwide shipping service with insurance, delivery times between 3 and 21 days approximate. Contact us so we can get you today's best possible shipping quote price for you.

We highly recommend Williams & Hill forwarding Ltd for high value or heavy fragile items.

International specialist antique & fine arts delivery and shipping services. 

www.williamsandhill.com

Customers can collect in person or by booking your own courier to collect 
Is most welcome by prior arrangement from our 2 warehouse locations in Chester & Shropshire. As long as payment is either cash on collection or by bank transfer only.

Packing
We professionally bespoke carefully pack & wrap every item using bubblewrap & cardboard packaging.

Storage
We are happy to store items free of charge for a period of up to 1 month should you wish to delay delivery for whatever reason. As long as payment is by bank transfer or cash.

Contact us

Please call our friendly sales team on +44 (0)7494-763-382

Or click to send an email to cheshireantiquesconsultant@gmail.com


FAQ
 
Where can I purchase your products?
We are an online retailer based in Chester, Cheshire, United Kingdom and sell worldwide, we sell on many marketplaces and social media sites like Vinterior, Loveantiques, AntiquesAtlas, Antiqueslook, Antiquestobuy, Sellinantiques, ebay, Instagram, Facebook, Twitter, Google shopping.
Do you offer standard Free UK mainland delivery?  (Yes we do.)

Do you offer prompt UK delivery? (Yes standard delivery between 2 to 3 working days UK Mainland Only.)

Do you offer online tracking? (Yes for most of UK & all International orders. Except for our couriers TC Amber Service & WN5 Couriers who do not offer online tracking.)

Can you offer UK next day express delivery service?  (Yes we can UK Mainland only & there would be an additional surcharge for Express next day delivery. Please ask for a quote thankyou. Except for larger furniture & heavy stone items which take longer to arrange delivery please ask).

Can I specify a specific delivery day?   (Yes you can for UK Mainland only Though we can't provide exact delivery times. Generally between 8am and 7pm With Parcelforce, Myhermes, DHL, TNT, DPD & National Pallets. If your out we can have your parcel left with a neighbour or safe Place. We can request from the courier a morning, afternoon or evening delivery but we cannot guarantee times.)

Do you provide shipping insurance (Yes its included free only for UK Mainland. For International delivery insurance would be an additional surcharge please ask.)

Can you ship internationally? (Yes we can please ask for todays international shipping rate.)

Are you open to the public or allow viewings?  (We are only open by acquisition purchase booking appointments only please telephone or email to make book a purchasing appointment).

What payment do you accept? (We Accept Paypal, Stripe & Debit, Credit Card Payments Online. International bank wire transfer & domestic BACS accepted. Payments ask for our banking instructions. Deposit payments are also accepted).

Do you sell to the UK & International trade at wholesale prices? (Yes we do sell to the UK trade & International trade at wholesale discounted prices. Please provide us with proof of your business card or website & we can supply you with our trade price rates).


Our Business Address

Cheshire Antiques Consultant

Rose Cottage,
Warrington Road,
Mickle Trafford, Chester
Cheshire, CH24EB
United Kingdom

 

Visit Our ebay Shop cheshireantiquesconsultant
 
Find us on Vinterior


Business Directory

We Are Listed on http://www.homeandgardenlistings.co.uk 

 




Where on SalvoWEB
http://www.salvo.co.uk/cheshire/directory.html