Delivery & Payment FAQs
At Cheshire Antiques Consultant, we want your purchasing & delivery experience to be safe, prompt, simple & happy! We care about our worldwide clients expectations and provide you with an exceptional service, you can trust us to keep you fully informed with regular updates before, during & after the delivery process with online tracking provided.
From placement confirmation of your purchase order, we are continually monitoring its progress, and our expert prompt, dependable & knowledgeable customer service team are always on hand to answer any questions that you may have & to inform you of international import procedures with taxes & duty.
With us, your personal details are totally secure & protected throughout your purchase as we use safe online payment services. Competing payment for your order should be as simply as possible, we accept all major credit cards and debit cards online. You can also pay by bank transfer.
We are extremely proud of the Global Delivery Services that we use, for UK mainland domestic & international overseas shipping. Each item has a set price due its individual weight and size for delivery. We care about the environment & reuse recycle cardboard packaging and bespoke package wrap carefully each item so it's secure during transit. Insurance is included as standard with UK mainland shipping & all overseas international delivery.
Secure Payment methods we accept
Cash on collection.
England, Scotland & Wales Mainland Shipping Options
If you require specialist careful assembly or installation, next day delivery or delivery to any locations upstairs there will be an additional surcharge fee please ask for a quote.
International Worldwide Global Shipping Is Available
We offer standard & express worldwide shipping service with insurance, delivery times between 3 and 14 working days approximate. Contact us so we can get you today's best possible shipping quote price for you.
International specialist antique & fine arts delivery and shipping services.
Is most welcome by prior arrangement from our 2 warehouse locations in Chester & Shropshire. As long as payment is either cash on collection or by bank transfer only.
We professionally bespoke carefully pack & wrap every item using bubblewrap, polystrene & cardboard packaging.
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Where can I purchase your products?
Do you offer Free international delivery?
Do you offer prompt UK delivery?
(Yes standard delivery between 2 to 4 working days UK Mainland Only.)
Do you offer online tracking?
(Yes for UK & all International orders.
Can you offer UK next day express delivery service?
(Yes we can UK Mainland only & there would be an additional surcharge for Express next day delivery. Please ask for a quote thankyou. Except for larger furniture & heavy stone items which take longer to arrange delivery please ask).
Can I specify a specific delivery day?
(Yes you can for UK Mainland only Though we can't provide exact delivery times. Generally between 8am and 7pm With Parcelforce, Myhermes, DHL, TNT, DPD & National Pallets. If your out we can have your parcel left with a neighbour or safe Place. We can request from the courier a morning, afternoon or evening delivery but we cannot guarantee times.)
Do you provide shipping insurance?
(Yes it's included as standard for UK Mainland & International delivery.)
Can you ship internationally?
(Yes we can please ask for todays international shipping rates.)
Are you open to the public or allow viewings?
(We are only strictly by appointments only. Please telephone or email to make book an appointment.
What payment do you accept?
(We Accept Paypal, Stripe & Debit, Credit Card Payments Online. Primary payment is by International bank wire transfer & domestic BACS. We can email you an invoice with our banking instructions. Deposit payments are also accepted).
Do you sell to the UK & International trade at wholesale prices?
(Yes we do sell to the UK trade & International trade at wholesale discounted prices. Please provide us with proof of your business card or website & we can supply you with our trade price rates).
Do you have a household packaging license for France & Germany?
Yes we do it is as follows below
Our Business Address
Cheshire Antiques Consultant
Mickle Trafford, Chester
We Are Listed on http://www.homeandgardenlistings.co.uk
Where on SalvoWEB